Patient Reviews

Bill Management

Review from Google

Jun 20, 2024

Have you read the book unreasonable hospitality? I have, and Mabrie Facial Institute embodies a level of personalized service and hospitality that, as a rule, does not really exist in the world anymore. As someone who has worked in the field of Customer Experience, this was a textbook experience of how do things well. It started with my first phone call to them. The woman who helped me went above and beyond to find a way to get me in on short notice given my situation (vs just telling me sorry we don't have any openings for weeks). Then upon arrival the staff was super sweet, attentive, personable. The office itself had a personality! The waiting room played slideshows of the patients and the doctor and his family (which was so sweet). It had snacks galore everywhere. It was well designed/appointed. Once in a room, the team asked what type of music I liked so that they could play it. During the course of treatment, the assistant asked me what my plans were for the rest of the day. I told her I was supposed to show my Mother-in-law around the city. As I was wrapping up, getting ready to walk out the door she gifted me some chocolates, and added an extra one for my mother in law, because she remembered that conversation. Kudos to Dr Mabrie and his team- he's really instilled a wonderful culture in his office and it shows up in the great people that you interact with there- and in how they treat their patients. Definitely a new fan!

Quinci Woods

Review from Google

Jun 19, 2024

Dr. Mabrie is simply the best. It’s worth the money, yall. I instantly look more awake/young with just a touch of Mabrie’s magic! the staff was so friendly and comforting. The nurse Lindsey was so soothing always reminding me to breathe through the procedure, she did a wonderful job numbing me before the procedure, I could barely feel the needle with the lip filler going in! I was also in and out. I was seen right away and out in about 90 minutes. Crystal and Becky were also so sweet too. The practice manager Susan came out to greet me after and made sure I was happy. I loved my experience and would recommend Dr. Mabrie, the PA Kimberly and his staff in a heart beat ❤️ my lips are a bit swollen in this pic since it was taken right after the appt but look at how smooth my under eyes are 😍 thank you so much!

Jenna McGraw

Review from Google

Jun 14, 2024

I have been going to Dr. Mabrie for five years now and consider him an artist. He helps me to maintain a natural look that is never obvious. His team is professional and the office runs smoothly while also being a lot of fun! Every visit feels like catching up with old friends.

Kimberly Baum-McKinnon

Review from Google

Jun 14, 2024

Love Dr. Mabrie!!!!

Ria Ora

Review from Google

Jun 06, 2024

I trust Dr. Mabrie with my face. He takes the time to understand my concern and identifies what area in my face can be improved. He would discourage me from doing a specific area if he doesn't see the benefit over the risk and cost. I have been his patient for more than 10 years and would never trust my face with anyone else. When I visited MFI this week, I was super impressed by the clinician staff, Erin. (She's relatively new so I don't think she's on MFI website yet, and I hope I spelled your name right Erin!) Erin is super sweet and a good listener and supporter. She took the time to explore my concerns and made me understand the new filler (new to me) that would be best with the area I want to do. And thank you Kimberly / Lindsey for sharing your insight on the new filler info to make me feel confident about it.

Elizabeth LeMasters

Review from Google

May 22, 2024

[Reviewer chose not to leave a comment.]

Iva Martinez Garcia

Review from Google

May 19, 2024

Dr. Mabrie revitalized my appearance after a botched jaw surgery at UCSF last year that left me looking prematurely aged and noticeably sad. Seeking a non-surgical solution, I consulted Dr. Mabrie. His expertise was evident as he carefully evaluated my situation and recommended facial fillers for my cheeks and lips. The treatment was transformative—almost instantly, I could see vibrancy returning to my face. The procedure was surprisingly fast and pain-free, significantly boosting my confidence and emotional well-being. The entire staff was exceptional as well. I am profoundly thankful to Dr. Mabrie for restoring my face without further invasive procedures and look forward to future touch-ups.

Btool Nazerian

Review from Google

May 15, 2024

Dr mabrie is the best ! You are truly the best at what you do! Your expertise and attention to detail have made such a positive impact on my appearance and confidence. Thank you for helping me look and feel amazing!

Lennox Nedd

Review from Google

May 14, 2024

[Reviewer chose not to leave a comment.]

Peggy Ahn

Review from Google

May 10, 2024

Everyone and everything from the front desk staff to the assistant helping me with the different procedures and options she recommended, to Dr. Mabrie’s expert skills and his own recommendations - were A+ and above and beyond. I felt truly taken care of and the results came out fantastic!! Don’t hesitate, it’s your face and the person doing the injections makes ALL the difference.. Dr. Mabrie is also such a nice guy, down to earth, and he listens. He’s worth every penny. Highly recommend!